Legal notice

ALOURA — Legal Notice & Terms of Use

Effective Date: June 9, 2025

Website Owner & Operator

This website is owned and operated by ALOURA Fine Jewellery ("ALOURA," "we," "us," or "our"). ALOURA is a jewellery retail brand operating through this website and all associated digital platforms, storefronts, and services.

For all inquiries including customer service, legal matters, and general questions: Email: alourainquiries@gmail.com

Acceptance of Terms

By accessing, browsing, or using this website in any manner, you acknowledge that you have read, understood, and agree to be bound by these Legal Notices and all applicable laws and regulations. If you do not agree to these terms, you must immediately discontinue use of this website.

Intellectual Property

All original content on this website created by or for ALOURA, including but not limited to product descriptions, written copy, branding, logos, graphics, videos, marketing materials, website design, layout, and trade dress — is the exclusive intellectual property of ALOURA and is protected under applicable copyright, trademark, and intellectual property laws.

No original ALOURA content may be copied, reproduced, distributed, modified, republished, displayed, sold, or otherwise used without prior written consent from ALOURA. Unauthorized use of ALOURA's original intellectual property may result in legal action.

Third-Party & User-Generated Image Notice

IMPORTANT DISCLOSURE — PLEASE READ:

Certain product images, lifestyle photographs, and visual content displayed on this website may be sourced from third-party platforms, public-facing websites, or general internet sources and are used for product representation and marketing purposes only.

ALOURA acknowledges the following:

Some images may be owned by their respective original creators, photographers, or rights holders.
ALOURA does not claim ownership of any third-party images displayed on this website.
All product images are used in good faith solely for the purpose of representing the nature, style, and quality of products offered.
ALOURA does not intend to infringe upon the intellectual property rights of any photographer, creator, brand, or rights holder.

If you are the original copyright owner of any image displayed on this website and believe your work has been used without authorization, please contact us immediately at alourainquiries@gmail.com. Upon verification, we will promptly remove, replace, or properly attribute the content in question — whichever action you request.

ALOURA is committed to resolving all such matters swiftly, respectfully, and without legal escalation. We actively work to replace all third-party images with original, licensed, or properly authorized visual content on an ongoing basis.

Digital Millennium Copyright Act (DMCA) Notice

ALOURA respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (DMCA) and equivalent international copyright laws.

If you believe content on this website infringes your copyright, please submit a written notice to: Email: alourainquiries@gmail.com

Your notice must include:

Your full legal name, address, phone number, and email address.
A description of the copyrighted work you believe has been infringed.
A description of where the allegedly infringing content appears on our website (URL or specific location).
A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on their behalf.
Your physical or electronic signature.

Upon receipt of a valid DMCA notice, ALOURA will act promptly to investigate and, where appropriate, remove or disable access to the identified content.

Counter-Notification: If you believe your content was removed in error, you may submit a counter-notification to the same email address with the information required under the DMCA.

Trademarks

ALOURA, the ALOURA logo, and all related names, logos, product names, slogans, taglines, visual identifiers, and trade dress are trademarks and proprietary identifiers of ALOURA Fine Jewellery.

These marks may not be used in connection with any product, service, or communication in any manner likely to cause confusion, or in any manner that disparages or discredits ALOURA, without prior written permission.

All other trademarks, brand names, and product names referenced on this website are the property of their respective owners. Their appearance on this site does not imply any affiliation with or endorsement by ALOURA.

Product Information Disclaimer

ALOURA makes reasonable commercial efforts to ensure that all product descriptions, pricing, images, specifications, availability, and related information displayed on this website are accurate and current at the time of publication.

However, ALOURA does not warrant that product descriptions, pricing, images, or any other content on this website are complete, reliable, current, or error-free. Errors, inaccuracies, omissions, or typographical mistakes may occur.

ALOURA reserves the right to:

Correct any errors, inaccuracies, or omissions at any time without prior notice.
Modify, update, or discontinue products, pricing, or promotions without notice.
Cancel or refuse any order placed for a product listed at an incorrect price.

Product images are for illustrative purposes. Actual product appearance, colour, and dimensions may vary slightly due to photography, screen settings, or minor manufacturing variances. ALOURA is not responsible for discrepancies in colour or appearance resulting from individual display settings.

No Endorsement of Third-Party Products or Brands

Any reference to third-party brand names, product names, or trademarks on this website is solely for identification and descriptive purposes. Such references do not imply any affiliation, partnership, sponsorship, or endorsement between ALOURA and the referenced brand or entity. All third-party trademarks remain the exclusive property of their respective owners.

Website Use — Prohibited Conduct

By accessing this website, you agree not to:

Use this website for any unlawful, fraudulent, or harmful purpose.
Attempt to gain unauthorized access to any part of this website, its servers, or its connected systems.
Copy, scrape, crawl, reproduce, or distribute any content from this website without express written authorization.
Upload or transmit viruses, malicious code, or any software designed to damage or interfere with website operations.
Misrepresent your identity, impersonate any person or entity, or provide false or misleading information.
Use this website in any manner that could overburden, impair, or disable its infrastructure.
Collect or harvest any personal data from this website without authorization.

ALOURA reserves the right to restrict, suspend, or permanently terminate access for any user who violates these terms, without notice or liability.

Limitation of Liability

To the fullest extent permitted by applicable law, ALOURA, its owners, directors, employees, agents, and affiliates shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:

Your use of or inability to use this website.
Any product purchased through this website.
Any errors, inaccuracies, or omissions in website content.
Any unauthorized access to or alteration of your data or transmissions.
Any third-party content, websites, or services linked from or referenced on this website.

ALOURA's total cumulative liability to you for any claim arising from your use of this website shall not exceed the total amount paid by you for the specific product or service giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless ALOURA and its affiliates, officers, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to your use of this website, your violation of these Legal Notices, or your violation of any third-party rights.

External Links

This website may contain links to third-party websites for reference, convenience, or informational purposes. These links do not constitute an endorsement or approval of the linked website, its content, or its operator.

ALOURA is not responsible for the content, accuracy, privacy practices, security, or operation of any third-party website. Access to third-party websites is at your own risk. We encourage you to review the terms and privacy policies of any external site you visit.

Privacy

ALOURA collects and uses personal information in accordance with our Privacy Policy, which is incorporated into and forms part of these Legal Notices. By using this website, you consent to the practices described in our Privacy Policy. Please review our Privacy Policy for full details on how we collect, store, use, and protect your personal information.

Governing Law & Jurisdiction

These Legal Notices and any dispute arising from your use of this website shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada, and applicable federal Canadian laws, without regard to conflict of law principles.

Any legal action or proceeding related to your use of this website shall be brought exclusively in the courts of competent jurisdiction located in Ontario, Canada. By using this website, you consent to the personal jurisdiction of such courts.

Changes to These Legal Notices

ALOURA reserves the right to update, modify, or replace any part of these Legal Notices at any time. Changes take effect immediately upon posting to this website. The "Last Updated" date at the top of this page will reflect any revisions.

Your continued use of this website following the posting of any changes constitutes your acceptance of those changes. It is your responsibility to review these Legal Notices periodically.

Severability

If any provision of these Legal Notices is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the remaining provisions and shall not affect the validity or enforceability of the remaining provisions.

Entire Agreement

These Legal Notices, together with our Privacy Policy, Terms of Service, and Refund Policy, constitute the entire agreement between you and ALOURA with respect to your use of this website and supersede all prior agreements, representations, and understandings.