Privacy policy

Additional Privacy and Intellectual Property Protections

Commitment to Privacy

At ALOURA, we respect your privacy and take reasonable measures to protect your personal information. Customer information is collected solely for order processing, customer service, fraud prevention, website functionality, legal compliance, and related business purposes.

We do not sell customer personal information to third parties except as necessary to process transactions, fulfill orders, comply with legal obligations, or operate our business through trusted service providers.

Intellectual Property Protection

All content appearing on the ALOURA website, including but not limited to product photographs, graphics, logos, branding, designs, videos, text, descriptions, website layouts, marketing materials, and other content, is the exclusive property of ALOURA or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, republished, transmitted, displayed, sold, or otherwise exploited without prior written permission from ALOURA.

Fraud Prevention

We reserve the right to investigate and refuse any order suspected of fraud, abuse, unauthorized transactions, chargeback abuse, resale abuse, or other unlawful activity.

User Communications

Customers agree not to submit content through our website that is unlawful, threatening, defamatory, abusive, fraudulent, misleading, infringing, harassing, or otherwise violates applicable laws.

We reserve the right to remove or refuse content submitted through services under our control when we believe such content violates our policies or applicable law.

Limitation of Liability

To the fullest extent permitted by applicable law, ALOURA shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website, products, or services.

Policy Updates

ALOURA reserves the right to modify this Privacy Policy at any time. Updates become effective immediately upon posting to the website.